The Shopify storefront search function is a wonderful tool for your customers that empowers them to search all of your shop’s products, articles, and pages in an easy to navigate manner. To do so they may choose to search in a traditional way, or to employ operators. A search operator is a linking term that […]
Sometimes (and often more frequently than we would like) an incoming order gets “flagged” by Shopify as being a potentially fraudulent order. Pay attention to these warnings! Shopify’s built-in risk analysis feature greatly assists in your likelihood of avoiding fraudulent interaction. As long as you are using Shopify Payments, you will receive this easy to […]
Once a customer has placed an order, it’s time to fulfill it. Fulfilling an order in Shopify is the act of sending orders to customers. Simple, right? Once you have shipped the order, the customer will automatically receive an email telling them their items has been shipped, and then, the order’s Fulfillment Status will show […]
Providing your customers with an impeccable experience is crucial in order to 1) receive positive reviews and 2) make sure they come back for more of your product. So how you do that? Reach out to them, of course! Contacting a customer is an easy way to ensure a positive interaction with your brand. Plus, […]
Did you know that you can attach an internal note to any order on Shopify? This easy to use built in feature helps you track customer contact beyond typically required ( for instance if the order is “flagged” for risk), special requests, or just anything that your fulfillment team needs to remember. This integrated feature […]
If you are in the fortune position of having a high volume store- congratulations! This means you are getting a ton of orders. To stay organized, we recommend batch fulfilling your multitude of orders. This will help streamline your business, and ensure you are providing each of your customers with fast, quality service. Here’s how.