How to Cancel or Delete Order in Shopify

It is possible that you may need to cancel or refund an order. It happens – a customer changes their mind about an order or you haven’t been tracking inventory like you should have been, and run out. Either way, you have captured payment for the … [Continue reading]

How to Refund an Order in Shopify

So you need to refund a customer for a product they want to return? It’s a bummer, but it is a reality of doing business. Ensuring that you do so in a streamlined efficient manner is critical to upholding your reputation as a business. It also … [Continue reading]

How to View Order History in Shopify

Viewing the order history of your Shopify store is a great way to track the customer relationship from purchase to delivery. This includes any additional communication that you may have with your clients, and is presented in a streamlined, … [Continue reading]

How to Master Your Order Fulfillment

Is customer service everything to your ecommerce store? If so, then remember 53% of all customers at checkout want to know two questions: What is the price, and when will I receive my product? While price is important, if you truly want to create … [Continue reading]