Viewing the order history of your Shopify store is a great way to track the customer relationship from purchase to delivery.
This includes any additional communication that you may have with your clients, and is presented in a streamlined, easy-to-read interface.
This tool helps you provide a consistent point of interaction with your customers, delivering an exceptional experience everytime.
Step #1: Open your Shopify admin and go to the “Orders” page:
Step #2: Click on the order number you want to open
Step #3: Scroll down to see the order history
If you need to resend an email about an order to a customer– it’s simple!
Step #1: Go through the aforementioned steps to view the history of an order. Then, open the order history section
Step #2: Click on the “Resend email” next to the concerned action
There you have it! An easy way to look up your order history. This is a perfect way to maintain constant customer communication, and gives you the ability to streamline contact.